What Information Does Orion’s Web Gather?
Orion’s Web obtains contact information, such as your name, address, and phone number, as well as payment information. When you use Orion’s Web’s services, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. Orion’s Web also tracks requests you make for information on Orion’s Web’s products and services, and responses you provide to Orion’s Web surveys. Finally, Orion’s Web keeps records of your payment history and communications you have with Orion’s Web’s service team. Except in extraordinary circumstances (when we receive a court order, to protect the company’s rights or property, or in emergencies where someone’s safety is at risk), Orion’s Web does not divulge this information.
What Does Orion’s Web Do With This Information?
Orion’s Web uses the information it gathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your communications with Orion’s Web’s is used to address the issues raised by your communications. In addition, Orion’s Web may send out mailings regarding the operation of its services and other goods and services that it believes may be of interest to you. You may request that Orion’s Web not send you mailings relating to other goods and services. Orion’s Web reserves the right, however, to send bulletins and other important information regarding the service at its discretion.
Does Orion’s Web Share Client Information With Third Parties?
Orion’s Web will not share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company’s rights or property; or (iii) in emergencies where someone’s safety is at risk.
You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, or personal website, and Orion’s Web’s DNR domain registration is freely available to anyone else visiting that space. Orion’s Web cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.
How Can I Correct or Update the Information?
To request a copy of the contact Orion’s Web has on your account, send an e-mail request to firstname.lastname@example.org. You may correct that information as appropriate by returning a message to the same address. Please keep in mind that under Orion’s Web’s Service Agreements (SAs), subscribers are required to provide Orion’s Web with current contact and billing information. Orion’s Web may require a copy of a government issued form of identification before disclosing billing information or before making changes to the billing or contact information on an account.
What Happens to the Information if I Leave Orion’s Web?
Orion’s Web reserves the right to retain your contact and billing information for accounthing purposes.
Changes to This Policy and Questions About Privacy